Terms and Conditions

Last updated: 20 October 2026

These Terms and Conditions apply to purchases made through the Russell Hewes Photography website.

By placing an order, you agree to these terms. Please read them before purchasing.

1. About us

This website is operated by Russell Hewes, trading as Russell Hewes Photography.

Contact details

Russell Hewes
90 Hay Lane North
Braintree, Essex CM7 3DU
United Kingdom

Email: contact@russellhewesphotography.co.uk

2. Where we sell and deliver

At launch, we accept orders for delivery to addresses within the United Kingdom only.

We reserve the right to decline or cancel an order where we are unable to fulfil it, including where an order contains incorrect information or falls outside our stated delivery area. If we cancel an order after payment, we will refund any amount paid for the cancelled order.

We may expand our delivery areas in the future. Any changes will be reflected on this website.

3. Our photographic prints

We sell photographic prints, including limited-edition prints where specified.

Product pages will describe the available print, size, finish and other relevant characteristics. Please review the description and dimensions carefully before ordering.

Colours and tonal details may appear slightly different across screens because of display settings and device differences. We make reasonable efforts to represent our prints accurately.

Each print is handled and inspected by Russell Hewes before dispatch. Where specified, it will be signed and numbered and supplied with a certificate of authenticity.

4. Limited editions

Where a print is described as a limited edition, the edition size will be stated on the relevant product page or otherwise communicated before purchase.

Each print will be numbered consistently with the stated edition. We maintain appropriate edition records to help ensure that the edition limit is respected.

A certificate of authenticity confirms the details stated on the certificate. It does not provide a separate guarantee beyond the terms expressly stated and does not affect your statutory rights.

5. Prices and payment

All prices and applicable delivery charges will be displayed before you complete your order.

Any statement about VAT or tax on the website will reflect our actual tax status and legal obligations. If VAT is chargeable, the applicable information will be provided as required by law.

Payment must be completed through the payment methods made available at checkout. Your order is not accepted until we confirm acceptance, unless the checkout process expressly states otherwise.

We take reasonable care to ensure that prices and product information are accurate. If a material error is identified, we will contact you to explain the issue before proceeding where appropriate.

6. Order processing and delivery

Prints are ordered from our professional print supplier and delivered to us first. We then inspect each print, carry out any signing and numbering described on the product page, include the relevant certificate of authenticity, package the order and dispatch it to you.

This process allows us to maintain quality control over the finished product.

Estimated processing and delivery times will be provided where available. Delivery estimates are not guaranteed unless expressly stated. We will communicate significant delays where reasonably possible.

You are responsible for ensuring that the delivery address supplied at checkout is accurate and complete. Please contact us promptly if you discover an error.

Risk in the goods will pass to you in accordance with applicable consumer law. We remain responsible for the goods until they are delivered to you or to a person you have nominated, as required by law.

7. Returns, cancellations and faulty goods

Your cancellation rights and our returns arrangements are explained in our Returns and Refund Policy.

Where you are a consumer, your statutory rights relating to cancellation, faulty goods, goods that do not match their description and other applicable protections remain unaffected.

The fact that a print is produced after an order is placed does not automatically mean that it is exempt from cancellation rights. Any applicable exception for goods made to your specifications or clearly personalised will be assessed in accordance with the law.

8. Copyright and permitted use

Unless expressly stated otherwise, the photographic images, artwork, website text and related creative content are owned by Russell Hewes or used with permission.

Buying a physical print does not transfer copyright or grant you permission to reproduce, scan for commercial use, distribute, publish, sell reproductions of, or otherwise exploit the image commercially.

You may display a purchased print for personal use, subject to applicable law. Any other use requires prior written permission from the relevant rights holder.

9. Website use

You agree not to misuse this website, interfere with its operation, attempt unauthorised access, or use it for unlawful purposes.

We may update product descriptions, website content and these terms from time to time. The terms applicable to an order will be those in force when the order is placed, subject to any changes required by law.

10. Liability

Nothing in these terms excludes or limits liability where doing so would be unlawful. This includes liability that cannot legally be excluded or limited and your statutory consumer rights.

Subject to that restriction, we will not be responsible for losses that were not reasonably foreseeable when the contract was formed or losses arising from uses of the goods outside their intended purpose.

Nothing in these terms affects any rights you have under applicable consumer protection legislation.

11. Privacy

We handle personal information in accordance with our Privacy Policy.

We do not provide customer personal information to WhiteWall. Our print orders are placed for delivery to us, and we manage customer fulfilment and dispatch ourselves. Other service providers, such as our website host and payment processor, may process information where necessary to operate the store and complete your purchase, as explained in our Privacy Policy.

12. Governing law

These terms are governed by the laws of England and Wales, subject to any mandatory consumer protection rights that apply to you.

If you are a consumer, you may also benefit from mandatory legal protections available in the country where you live, where applicable.

13. Contact

For questions about these terms or an order, contact:

Russell Hewes Photography
Email: contact@russellhewesphotography.co.uk
Address: 90 Hay Lane North, Braintree, Essex CM7 3DU, United Kingdom